FAQs
When should I expect my package to ship?
Standard ground orders containing in-stock items will be shipped within 7 business days.
There may be a lag during times of high order volume. If we fall a bit behind and your order is delayed, we’ll do our absolute best to communicate the delay with you. You can always reach out to at hello@fharstudio.com for more detailed information!
Is FHAR’s pottery dishwasher and microwave safe?
Yes, sure is! And it fits beautifully into home dishwashers. All pieces are microwave safe unless otherwise mention on specific item description.
Is your pottery oven safe?
Our pieces are oven safe but we've got a few suggestions to help you avoid damage:
Be careful of intense temperature changes to avoid thermal shock. For example, don't take a pie plate from the cold fridge then immediately put it into a preheated oven. We suggest you bring the pot to temperature with the oven to avoid breakages! Similarly, don't take the hot pie plate and put it into a cold sink or cold fridge: let it cool down for a bit before introducing a shock of coldness.
We don’t recommend baking over 400 degrees Fahrenheit. Don't broil anything! If there are any hairline cracks, they will expand in the oven and most likely break. Make sure your piece is all good before you throw it into the oven.
I placed 2 orders. Can I combine them?
We're happy to combine orders placed within 24 hours of each other, provided that we are contacted before the first order is shipped out. Refunds for either shipping cost will not be offered. Please contact us at hello@fharstudio.com for order combination requests.
Does your pottery contain lead?
Our glazes are free of lead and other heavy metals. We formulate our glazes to be durable, lead and cadmium free and fire our pots at high temperatures, which ensures that all of the glaze components are entirely encapsulated and will not leach into your food.